FAQs

  • Q: What services do you offer?

    Q: What services do you offer?

    A: We offer a range of creative services including branding, graphic design, web development, social media management, copywriting, photography and video production, digital marketing and traditional marketing.

  • Q: What is your process for developing a brand?

    Q: What is your process for developing a brand?

    A: Our branding process typically involves a discovery phase, research and analysis, brand strategy development, visual identity design, and brand implementation across various touchpoints. We work closely with our clients to ensure their brand accurately reflects their values and resonates with their target audience.

  • Q: How much do your services cost?

    Q: How much do your services cost?

    A: Our pricing varies depending on the scope of the project and the specific services needed. We provide tailored quotes for each project and work within our clients’ budgets whenever possible.

  • Q: How long does it take to complete a project?

    Q: How long does it take to complete a project?

    A: The timeline for a project varies depending on the scope and complexity of the project. We provide estimated timelines for each project during the discovery phase and work diligently to meet deadlines.

  • Q: How involved will I be in the creative process?

    Q: How involved will I be in the creative process?

    A: We value collaboration with our clients and aim to involve them in the creative process as much or as little as they prefer. We work closely with our clients to ensure their vision is brought to life while also providing our expertise and creative insights.

  • Q: What industries do you specialise in?

    Q: What industries do you specialise in?

    A: We have worked with clients in a variety of industries, including professional services, technology, education, manufacturing and distribution, lifestyle and more. We approach each project with a fresh perspective and tailor our services to meet our clients’ unique needs.

  • Q: Can you provide examples of your previous work?

    Q: Can you provide examples of your previous work?

    A: Yes, we are happy to provide a portfolio of our previous work upon request. You can view our work by visiting our work page here.

  • Q: What is the difference between marketing and advertising?

    Q: What is the difference between marketing and advertising?

    A: Marketing is a broader term that encompasses all activities involved in promoting and selling a product or service, including market research, branding, public relations, and advertising. Advertising, on the other hand, refers specifically to paid promotions through various media channels.

  • Q: How do you measure the success of a marketing campaign?

    Q: How do you measure the success of a marketing campaign?

    A: The success of a marketing campaign can be measured through various metrics, such as website traffic, social media engagement, leads generated, conversions, and sales. We use a combination of analytics tools and performance indicators to track the effectiveness of our campaigns and make data-driven decisions.

  • Q: What is the best social media platform for my business?

    Q: What is the best social media platform for my business?

    A: The best social media platform for your business depends on your target audience and marketing goals. For example, if your target audience is primarily younger demographics, platforms such as Instagram and TikTok may be more effective, while LinkedIn may be more suitable for B2B marketing. We conduct market research and analysis to determine the most appropriate social media channels for each client.

  • Q: How do you create effective email marketing campaigns?

    Q: How do you create effective email marketing campaigns?

    A: Effective email marketing campaigns require a combination of compelling content, visually appealing design, targeted messaging, and personalisation. We use segmentation and automation tools to personalise emails for each recipient and track open and click-through rates to optimise performance.

  • Q: What is SEO and why is it important?

    Q: What is SEO and why is it important?

    A: SEO, or search engine optimisation, is the practice of optimising your website to rank higher in search engine results pages. It is important because higher rankings can lead to increased organic traffic, better visibility, and improved credibility for your brand. We conduct keyword research, on-page optimisation, and link building to improve our clients’ SEO rankings.

  • Q: Do you provide paid advertising services?

    Q: Do you provide paid advertising services?

    A: Yes, we offer paid advertising services through various channels such as Google Ads, Facebook Ads, Instagram Ads and Billboard Ads. We develop targeted campaigns and monitor performance to ensure optimal ROI for our clients.