Enhancing the user experience of an innovative medical aid

HiDow Australia creates the PainPod – an innovative TENS/EMS treatment device that alleviates pain in athletes and rehabilitation patients.

As an alternative to a cumbersome product manual, HiDow engaged us to develop an interactive app that would help customers understand how to use their device.

The interactive app enhances the user experience of the PainPod by providing product guides, up-to-date treatment options and answers to frequently asked questions.

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