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It’s pretty much impossible these days to find a business that doesn’t have a website. They’re essential to success in a world where Google searches have replaced looking in the phone book or local classifieds for a business that offers a product or service you want.

Every business that has a website wants to make sure they’re appearing at the top of the results in relevant internet searches. You probably know from your own search habits, it’s not often you go beyond the first few results, let alone the first page. So how do businesses get their websites to appear higher than others in search results lists? That’s where SEO comes into play.

What is SEO?

SEO is an acronym that stands for Search Engine Optimisation. We all know what a search engine is; most westerners use Google, but there are other players in the market like Bing and Yahoo too. But what do we mean by ‘Optimisation’? In order to explain that, we need to know about algorithms.

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Understanding Algorithms

An algorithm is a formula used by search engines. This formula is programmed to scan (aka ‘crawl’) websites for specific data and information. That information helps the search engine determine how relevant your website is to the terms people enter when searching and how easy it is for people to use your website. When we say ‘Optimisation’ we’re talking about the process of making updates to your website, so it’s deemed relevant to the right searches.

So, if you sell garden supplies in Gympie and someone enters ‘garden supplies Gympie’ into Google, you’d hope your business’ website would appear at the top of the list. After all, your business is relevant to what the person is searching! Yet that isn’t always the case.

It’s not the search engine getting it wrong, it’s because your site isn’t optimised to let the search engine know you are selling garden supplies in Gympie, or there is something amiss in the website functionality such as broken links or it’s too slow to load. To optimise your site, you need the help of an expert who knows what information the algorithm is programmed to look for and where it’s looking for that information.

Why not DIY?

SEO is tricky and time consuming. Google and other search engines don’t make it easy to work out what the algorithms are looking for and they frequently update their algorithms. They certainly don’t make public knowledge of exactly what data or information their formulas are preferencing.

Why? Serving the best, most relevant results is the way search engines become popular with users. Keeping their algorithms secret from competitors helps Google stay at the top of the market. Staying there also means always looking for ways to improve their algorithms. Due to constantly shifting goalposts, SEO is an ongoing exercise. It’s not something you can do once and forget about it.

It also means experts in Search Engine Optimisation have to work hard – often through trial and error, keen investigation and keeping an ear out for industry rumours – to keep abreast of what search engines are preferencing. An expert in SEO will know what information search engines are looking for and where that data needs to be positioned in your website to give you the best chance of appearing above other sites in search results.

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Why care about SEO during Coronavirus?

We asked SEO expert Jared Bennett, from for his advice for businesses who want to survive during the COVID-19 downturn.

“My main advice would be to remember that the current situation is temporary,” he says, “When the current government restrictions are lifted, your business needs to be ready to hit the ground running – and if you’ve let your organic rankings slip during the downturn, you are only extending the time it will take for your business to recover.”

What should you do?

Jared says, “If your business has been significantly affected by the COVID-19 restrictions, and you’re not currently operational, it is very important that you don’t shut down, or make significant changes to your website. It’s fine to display a short message addressing the situation on your homepage but avoid replacing your current headings or adding new heading tags (e.g. H1, H2) relating to Covid-19. This will dilute your relevancy signals for your target keywords and likely impact your rankings.

“Similarly, if your business has temporarily pivoted to another service offering, I’d recommend creating new pages on your website to target those relevant keywords rather than changing your homepage content. If you make wholesale changes to your homepage you’ll likely sacrifice your main target keyword rankings – which you’ll miss when business returns to normal.

“Alternatively, if your business doesn’t yet have strong rankings, and you have the means to invest in digital marketing during this time, you may find yourself achieving faster SEO results then you otherwise might, due to potential decreased levels of competition in your industry.”

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How do You Improve Your SEO at this Time?

Your SEO expert might need to change some of the website code. That’s the geeky stuff in the background that is visible to search engines but isn’t visible when someone visits your website. The visible content on your site will most likely need to change too. You may also need to increase the frequency of updating content on your site. The look of the site might need to change to make it more attractive for someone to stay on the site for longer. You may need to look at changing your website host to get better load times. Finally, the function of the site may need to be altered to make it easier for the end user.

Viabrand’s SEO experts can assess your site and find ways to improve and optimise it for better results. If you’re interested, please book your FREE 15 minute call session below to learn more: